Changi airport's terminal 4 "Theatre of experience" 2017, Singapore, Singapore

Theatre of experience

Singapore’s Changi Airport, voted by air travellers as the World’s Best Airport (Skytrax) for the sixth consecutive year, is taking its passenger experience to a new level with Terminal 4. As part of their quest for excellence, Changi Airport Group commissioned Moment Factory to produce two media features designed to entertain passengers as they navigate the airport’s remarkable interior. From optical illusions to cinematic storytelling, the architectural media features transform the least-appreciated travel moments into surprises of delight and discovery.

Passing through security screening, travellers are enveloped by an immersive media wall with a variety of content capsules that transform the ambiance. Picturesque high altitude landscapes alternate with virtual bas-relief sculptures that subtly come to life. In the heritage zone, real and virtual traditional shop house façades create an authentic backdrop for local culture and storytelling. Appearing static at first, the two LED façades spring to life with an engaging neighbourhood love story that brings two Peranakan families together. Building on Moment Factory’s reputation for creating signature media environments, this collaboration with Changi Airport Group (CAG) pushes ambient entertainment in new and meaningful directions. Each of the media features was built with a distinct purpose in mind: to create wonder and captivate audiences in unique ways. The Panorama—Security Zone This enormous LED screen provides a panoramic experience, allowing travellers’ imaginations to begin the journey even before they’re through security. To transport viewers’ imaginations to far-off places, Moment Factory created seven panoramic content capsules, each with a unique story and environment. Peranakan Love Story The idea for Peranakan Love Story was developed in collaboration with the iconic Singaporean singer Dick Lee, and was inspired by the row of traditional Peranakan shophouse façades being built inside the terminal. Using large format LED screens and a trompe-l’oeil approach to content, Moment Factory decided to bring one of these façades to life with a playful and local love story. While visitors shop and get something to eat, their mood is lightened by this touching story of two families coming together through a marriage. The show takes travellers on a journey deep into the heart of Singaporean culture.


Building or project owner : Changi Airport Group (CAG)

Architecture : SAA Architects Pte Ltd // Benoy // AECOM // Beca Carter Hollings & Ferner

Project artist/ concept/ design/ planning : Moment Factory // Dick Lee

Technical layout light : Moment Factory

Display content/ visuals/ showreel : Moment Factory

Light hardware (LED hardware) : Nanolumens


Facade type and geometry (structure) : Its physical dimensions are 70 m wide by 5 m tall for the Departure screen and for the Heritage Screen, it is 8 m wide by 5 m tall.

Resolution and transmitting behaviour : The total resolution of the Security Area screen is 10,704 x 768 pixels. The LED pitch of the screen is 6 mm (1 pixel every 6 millimeters).

Pixel distance : The total resolution of the Security Area screen is 10,704 x 768 pixels, for a total pixel space of 8,220,672 pixels. The LED pitch of the screen is 6 mm (1 pixel every 6 millimeters).

Participatory architecture & urban interaction